FAQs - Retailer Questions

Retailer Questions

1. Will LoadCentral issue or sell a Retailer SIM?
No. Any mobile number (Smart, Talk N' Text, Globe, Touch Mobile, Sun) can be registered as a LoadCentral retailer number.


2. How can I start selling the LoadCentral way?
You can start selling the LoadCentral way after a LoadCentral dealer registered your mobile number and you agreed to the terms he/she offered.


3. How can I replenish my account?
It depends on the agreed payment solution with your Dealer.


4. Can the same retailer number be registeresd to two or more dealers?
No.


5. How will I know of new products carried by LoadCentral?
Thru this website, via Webtool Crawler, IM Broadcast, e-Mail from LoadCentral and by SMS.


6. How will I know about the discounts carried by LoadCentral?
Your LoadCentral dealer will give you a copy of the Retailer Discount Structure.


7. What happens if I forgot my password?
You should ask your Dealer to request from Uniwiz Trade Sales Inc. for the resetting of your password. Uniwiz will not entertain direct request from you.


8. What happens if my retailer SIM and/or mobile phone are lost or stolen? What happens to my remaining wallet load?
You must immediately notify your dealer so he/she can deactivate or block your mobile number. You must then ask your dealer to register another mobile number as your new retailer SIM. Your dealer will then inform LoadCentral by a written notice (fax or email) and request that the remaining balance in your old registered number be transferred to your new one.


9. How can I get a transaction report?
You can generate your own sales transaction report thru the LoadCentral webtool.